The pandemic has changed the way the world operates. Masks are becoming fashion statements, handshakes are a thing of the past, and everyone is a little on edge. However, life goes on, and we must as well. We are going to take a little time today to let you know that while our commitment to our patients has remained unchanged, our aesthetic and intake process have somewhat changed.
We currently ask that patients call before arriving in order to be pre-screened. This will allow us to assess if your condition is appropriate for an in-office visit, or a visit at your car for testing. (Yes, we are doing nasal swabs for people who meet the criteria for covid).
When you arrive, you will find our door locked. This isn’t meant to be uninviting. (We really miss our casual interactions with our patients!) However, to keep the office environment as safe and clean as possible, we make sure you have a mask on and a temp check before coming in. If you do not have your own mask, we will provide one for you.
You will notice that the office is fairly quiet. We are making an effort to stagger our patient visits so that we are able to limit the amount of people crossing paths in the lobby and hallway.
There has also been an uptick in virtual visits. We don’t want anyone to feel so nervous about coming to a doctor’s office that they neglect their issues. We can have phone visits or (if you’re a more visual person) face to face encounters via the computer.
We understand that some of these changes are not convenient. Everyone is trying to navigate this new world and there may be some hiccups along the way. We would like to thank you for your patience and understanding through all of it. We hope you stay well.
Stay safe – Action Medicine Team
